Returns Policy

  • You have the right to cancel your order at any time within 24 hours of your order date.
  • Please return items in original packaging in a resalable condition i.e. all packaging / seals unbroken. All returns must be returned at your cost within 5 working days.
  • Payment for the returned goods will be refunded within 14 days of the goods being received by us, less the re-stocking charges.
  • Every effort is made to see that our stock is correctly named and of the highest quality, damaged stock must be reported within 24 hours of delivery by the contact details below.
  • Please contact our office with any questions – 01782 845800. Returns Address – Beacon Supplies Ltd, Unit 9 Flynn Row, Fenton Ind Estate, Fenton, Stoke on Trent ST4 2SE.